Returns And Refunds

Refund Policy on Purchases

Exchanges and refunds must be made within 7 days of delivery, after this time no refund or exchange will be possible. Refunds will be made to the original form of payment.

The item you are returning must be returned in perfect condition in its original packaging.

Unfortunately we cannot offer a refund or replacement on special orders or commissioned pieces.

The customer will be responsible for paying their shipping costs on the return of an item.

Notice of receipt of damaged goods must be made with 24 hours of delivery date of product.

Return Policy on Art Courses

Courses must be paid in full at the time of booking. If you need to cancel we will require 6 weeks notice for a refund, less a 15% admin fee for cancellation.

There is no refund for cancellations within 6 weeks of course start date.

An alternative class date will be offered if one is available.